After hours claims for Personal Lines Clients

How to report a claim after hours

Claims reporting is a critical component to your risk and insurance portfolio and your HWI team is here to help you through the process – please contact your account team directly for claims management services.

For after-hours reporting:


• If you are in an emergency and require medical or safety assistance dial 911.

• If you require emergency assistance after our operating hours the attached spreadsheet provides details for insurer carriers emergency claims contact; hotline and email addresses. You can access the spreadsheet by clicking on the link below and lookup your carrier details in alphabetical order.

• We recommend contacting your account team immediately through their direct dial numbers, email, or for leaving a message on our general voicemail at 416.229.6600

We are here to help!



Download Claims Contact Details

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